Service Colleague

Asda; Lancaster; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading supermarket chain in Lancaster is looking for a flexible and customer-oriented Service Colleague. In this full-time role, you will assist customers, work across departments, and contribute to sales maximization while ensuring a welcoming shopping experience. You’ll enjoy a range of benefits, including discounts and a comprehensive wellbeing program.

Benefits

15% discount on shopping

Access to financial coaching

Company pension

Wellbeing support services

Colleague recognition programme

Special offers and discounts on services

Qualifications

• Natural friendliness and willingness to engage with customers.
• Ability to work across departments for varied tasks.
• Enthusiasm for learning new skills.

Responsibilities

• Assist customers at checkouts and in-store departments.
• Replenish products on shelves and prepare home deliveries.
• Maximize sales by providing excellent service.

Skills

Friendly demeanor

Teamwork

Enthusiastic approach to learning

Job description

Job Title: Service Colleague

Location: Lancaster

Employment Type: Full time

Contract Type: Permanent

Shift Pattern: Work Shift: Days

Hours per Week: 36

Pay Rate: £12.60

Category: Retail Hourly Colleagues, Sales Staff

Closing Date: 19 November 2025

Service Colleague

Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern. As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special' products. We work as a team to maximise sales and deliver a great online shopping experience.

About You

You’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way. Asda, that’s more like it

Everything you'll love

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.