Service Colleague

asda; Kilmarnock; On-site; GBP 21,000 - 25,000; Part time

Job summary

Asda in Kilmarnock is seeking a Part-time Service Colleague to help stock shelves, unpack deliveries, pick online orders, and assist at the checkout, all while delivering a positive customer experience.

You will work nights with an 18-hour week, joining a friendly, fast-paced team. The role requires flexibility to cover weekends and evenings and offers competitive pay and store benefits.

Qualifications

• Customer-focused service approach.
• Experience in fast-paced customer service environment is helpful.
• Good communication and teamwork with a can-do attitude.
• Flexibility to work weekends and evenings.

Responsibilities

• Stock shelves and unpack deliveries.
• Pick online orders and serve at the checkout.
• Assist in store across different areas as needed.
• Contribute to a friendly, efficient customer experience.

Skills

Customer-focused

Team player

Reliable

Positive attitude

Willing to learn

Friendly approach

Good communication

Flexible shifts

Job description

Job Title Service Colleague

Location Kilmarnock

Employment Type Part time

Contract Type Fixed Term

Shift Pattern Work Shift: Nights

Hours per Week 18

Pay Rate £15.64

Category Retail Hourly Colleagues, Sales Staff

Closing Date 12 September 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You're open to training and keen to build your skills.

What you'll bring:

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.