Service Colleague

Asda; Ilkeston; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company is hiring a Service Colleague in Ilkeston. This part-time role involves diverse tasks including serving at checkouts and restocking shelves, while providing top-notch customer service. The ideal candidate is friendly, eager to learn, and flexible with working hours. Enjoy competitive pay, discounts, and a range of benefits including a pension plan and wellbeing support.

Benefits

15% colleague discount

Discounted services (Mobile, Pharmacy, etc.)

Flexible pay options

Company pension

Wellbeing services including virtual GP

Parental leave packages

Colleague recognition programme

Special offers and discounts

Qualifications

• Friendly and approachable demeanor with a focus on customer service.
• Ability to work flexible shifts, including late and weekends.
• Eagerness to learn across multiple departments.

Responsibilities

• Serve customers at checkouts and prepare fresh pizzas.
• Pick orders for home delivery and restock shelves.
• Work across different departments to maintain store efficiency.

Skills

Friendly and enthusiastic attitude

Customer service orientation

Willingness to learn new skills

Job description

Job Title

Service Colleague

Location

EXPPFS - 4027 KIRK HALLAM

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Afternoons

Hours per Week

16

Pay Rate

£12.60

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

4 December 2025

Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations—offering a wide variety of shift patterns to suit different lifestyles. If you're looking for flexible working that fits around your commitments, we’ve got you covered! We’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed. As a Service Colleague, you’ll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you're serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and ‘extra special’ products. We work together as one team to drive sales and deliver a great online and in-store shopping experience.

About You

You’re naturally friendly, enthusiastic, and ready to get stuck in. You’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way.

Apply today by completing an online application…

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.