Service Colleague

Asda; Dickeystown; On-site; GBP 14,878,000 - 16,531,000; Part time

Benefits offered by this job

Colleague discount

Company pension

Wellbeing programme

Inclusion networks

Job summary

Asda Ballyclare is hiring a Service Colleague to support the in-store customer experience. You may stock shelves, unpack deliveries, pick online orders, serve at the checkout or help with pizzas, ensuring smooth store operations and great service.

You’ll work across store areas in a friendly, fast-paced team, delivering a positive customer experience and supporting colleagues during busy periods, including weekends and evenings.

Qualifications

• Customer-focused approach to helping shoppers.
• Team-oriented with colleagues across store areas.
• Reliable and punctual with a positive attitude.
• Willing to learn and adapt to store needs.
• Strong communication and a friendly service style.
• Flexible to cover shifting hours, weekends and evenings.

Responsibilities

• Stock shelves and unpack deliveries.
• Pick online orders for customers.
• Serve at the checkout and assist customers on the shop floor.
• Help with pizzas and other store activities as required.
• Adapt to the needs of customers across store areas to ensure a great experience.

Skills

Customer-focused

Team player

Reliable

Positive attitude

Willing to learn

Friendly customer service

Communication skills

Flexibility

Job description

Job Title

Service Colleague

Location
Ballyclare

Employment Type
Part time

Contract Type
Fixed Term

Shift Pattern
Work Shift: Days

Hours per Week
16

Pay Rate
£13.10

Category
Retail Hourly Colleagues, Sales Staff

Closing Date
19 October 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience, serving with heart and pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you’ll adapt to the needs of our customers and business, delivering a great experience wherever you’re needed. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

• Customer-focused: You enjoy helping people and making their experience a positive one.

• Team player: You work well with others and support your colleagues.

• Reliable: You show up ready to work and take pride in what you do.

• Positive attitude: You bring energy and enthusiasm to every shift.

• Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

• A friendly and helpful approach to customer service.

• Willingness to work in a fast-paced customer service environment.

• Good communication skills and a team mindset.

• Flexibility to work a range of shifts, including weekends and evenings

Everything you’ll love

Alongside a competitive salary, you’ll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

• Company pension

• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

• Colleague recognition programme

• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.