Service Colleague

Asda Stores Ltd; Bury St Edmunds; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Colleague discount: 15% off shopping

Company pension

Wellbeing services (24/7 virtual GP, E

Asda Allies Inclusion Networks

Parental leave policies

Colleague recognition programme

Discounts on services and activities

Job summary

Asda Stores Ltd in Bury St Edmunds is seeking a Service Colleague for a part-time, fixed-term position. You’ll work afternoons across store areas, including checkout duties, online order pickups, and stock replenishment, delivering strong customer service with heart.

We value teamwork, reliability and a proactive attitude. The role offers a supportive environment with opportunities to learn and grow within a busy retail team at Asda.

Qualifications

• Customer-focused approach to helping shoppers.
• Teamwork and collaboration with store colleagues.
• Reliable, punctual and takes pride in work.
• Positive attitude and eagerness to learn new tasks.
• Willing to work across a range of shifts, including weekends and evenings.

Responsibilities

• Stock shelves and unpack deliveries.
• Pick online orders and serve at the checkout.
• Assist in meal/pizza preparation where needed.
• Deliver a great customer experience across store areas.

Skills

Customer service

Team player

Reliability

Positive attitude

Willing to learn

Flexible shifts

Job description

Job Details

Job Title Service Colleague Location Bury Employment Type Part time Contract Type Fixed Term Shift Pattern Work Shift: Afternoons Hours per Week 8 Pay Rate £13.10 Category Retail Hourly Colleagues, Sales Staff Closing Date 14 November 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You're open to training and keen to build your skills.

What you'll bring

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

There's a lot more to Asda than meets the aisle. We're a big player in our world with a mission to be the UK's best fresh food and clothing superstore. How? By giving ordinary working people and their families what they need for their shopping - real value. That means you get to make a difference in our customers' lives. From the tills, the office, or on the road, the scale of everything we deliver is huge. And that means the scale of opportunities for your career is just as big. Whether you're in store, on the road or behind the scenes, you'll find opportunities to learn, grow and make a real impact. Find your everything at Asda.