Service Co-Ordinator

On Target Recruitment Ltd; City Of London; On-site; GBP 34,000 - 36,000; Full time

Job summary

A leading recruitment agency in the UK is looking for a Service Co-Ordinator to provide telephone support for hospital and dental products. You will manage service processes from order handling to repair monitoring. The ideal candidate will have experience in a similar role, strong organizational skills, and a detail-oriented mindset. The role offers a competitive salary of £34k-£36k plus benefits including a quarterly bonus and healthcare. Applications are encouraged now!

Benefits

Quarterly bonus scheme

Healthcare medical insurance

Contributory pension scheme

20-25 days annual leave plus bank holidays

Employee assistance programme

20-25 days annual leave

Qualifications

• Experienced in service administration or co-ordination.
• Able to work independently with minimal supervision.
• Must manage workload effectively and meet tight deadlines.

Responsibilities

• Provide telephone support and manage service-related tasks.
• Process customer orders and all service contract purchase orders.
• Monitor repairs and manage service consignment stock.

Skills

Attention to detail

Time management skills

Strong writing skills

Independent thinker

Organizational skills

Education

Qualified by experience in a similar position

Job description

Overview

The Company: Excellent opportunity to work with a fast-growing company. Rapid development with double-digit growth in each of the last 3 years. Excellent market leading products. Opportunities for progression within the company with five internal promotions within the last 4 years and new specialist therapy areas being established. 8 years of continued growth.

The Role of the Service Co-Ordinator

Our client sells hospital & dental products into designated sales area for niche therapy areas: ENT, Gynaecology, Forensic, dental chairs & microscopes. Mostly stack systems such as imaging equipment, panel equipment, microscopes, endoscopes, light sources, cameras, etc. You will provide telephone support. Data Processing within the CRM system for all service-related matters. Administration of the exchange process for all repair equipment. Ordering of spare parts for customers and internal service teams. Processing of all service contract purchase orders. Processing of customer orders for non-contract chargeable service visits. Quoting customers for any repair work and obtaining authorisation for the work to go ahead. Monitoring of all repairs. Management of the service consignment stock. Booking of PPM visits/Call outs for all Field Based Engineers. Continual product training provided via representatives.

Benefits of the Service Co-Ordinator

• £34k-£36k basic
• Quarterly bonus scheme (eligibility commences following successful completion of probationary period)
• Healthcare medical insurance (following period of qualification)
• Contributory pension scheme
• Death in service benefit
• Employee assistance programme
• A/L - 20 days per year plus bank holidays, rising by 1 day per year after the first full 12 months in post, to a maximum of 25 days plus bank holidays

The Ideal Person for the Service Co-Ordinator

• Qualified by experience in a similar position (Service Co-Ordinator/Administrator)
• Attention to detail
• Used to working at a fast pace
• Used to working to tight deadlines
• Very well organised
• Able to manage own workload whilst observing all deadlines
• Excellent time management skills
• Articulate, with strong writing skills with good vocabulary
• Strong numeracy skills
• Independent thinker - resolution focused
• Able to work independently with minimal supervision

If you think the role of Service Co-Ordinator is for you, apply now!

Consultant: David Gray

Email: (url removed)

Tel no. (phone number removed)

Candidates must be eligible to work and live in the UK.

About On Target

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally

Job Info

• Job Title:
• Company: On Target Recruitment Ltd
• Location:
• Posted: Oct 29th 2025
• Closes:
• Sector: Medical, Pharmaceutical & Scientific
• Contract: Permanent
• Hours: Full Time

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