Service Charge Team Lead, Hybrid Data & Compliance

i-Jobs; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Central Service Charge Team Manager to lead a team focused on service charge management in Croydon. The role offers a hybrid working model and requires expertise in advanced Excel, financial skills, and a strong understanding of service charge frameworks. You will be responsible for motivating the team, improving data collection processes, and ensuring quality assurance in charge processes.

Qualifications

• Must understand residential and commercial service charge management.
• Must have advanced Excel skills and strong financial numeracy skills.
• Must possess organizational skills to manage tasks and meet deadlines.

Responsibilities

• Lead and motivate a support team for accurate service charge calculations.
• Improve data collection for better efficiency and accuracy.
• Ensure quality assurance in charge processes, including audits.

Skills

Understanding of residential and commercial service charge management

Knowledge of legal and statutory service charge frameworks

Advanced Excel skills

Strong financial and numeracy skills

Ability to interpret data and present findings clearly

High attention to detail

Organizational skills

Experience in people management

Job description

A recruitment agency is seeking a Central Service Charge Team Manager to lead a team focused on service charge management in Croydon. The role offers a hybrid working model and requires expertise in advanced Excel, financial skills, and a strong understanding of service charge frameworks. You will be responsible for motivating the team, improving data collection processes, and ensuring quality assurance in charge processes.