Service Charge & Insurance Business Development Director

WSP in the UK & Ireland

Birmingham

Hybrid

GBP 90,000 - 130,000

Full time

5 days ago
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Benefits offered by this job

Hybrid work arrangements
Thrive programme (health & wellbeing)
Gymflex benefits
Menopause support package

Job summary

WSP in the UK & Ireland is seeking a Service Charge & Insurance Business Development Director to lead the growth of this national business unit within the Real Estate Services portfolio. You will shape strategy, recruit and structure teams, manage key client relationships and drive cross-functional collaboration across service lines.

The role requires strong knowledge of RICS codes, a deep understanding of UK property markets, and a proactive, commercially astute mindset to deliver long-term

Qualifications

  • Educated to degree level (or equivalent).
  • A detailed knowledge of relevant RICS codes and practice notes.
  • A thorough understanding of both the UK commercial and residential property markets.
  • Well-developed report writing skills.
  • A strong appreciation of the interdependence of all property professional services.
  • Being commercially astute, proactive and collaborative.

Responsibilities

  • Define and implement the strategy to grow the Service Charge & Insurance business unit nationally, including recruitment, team structuring, client management and brand/marketing.
  • Have a national and multi sector understanding of Service Charge & Insurance markets.
  • Be the custodian amongst the wider Real Estate Services team and exploit interdependencies to enhance services and support data/systems development.
  • Identify opportunities to grow the business across the wider team and with the Strategic Growth Director.
  • Lead the team as required, supporting senior Directors and long-term strategic operations across the full range of instructions.
  • Identify priority clients, sectors and portfolios with strongest growth opportunities.
  • Develop opportunities for Service Charge & Insurance to be introduced alongside other WSP services.
  • Take a proactive role in pitches, tenders, client meetings and proposals.
  • Identify gaps in the current proposition to create new revenue streams.
  • Develop, strengthen and diversify client relationships and support on engagement/contract management.
  • Maintain Continuing Professional Development (CPD).

Skills

Report writing
Commercial awareness
Collaboration
Stakeholder engagement

Education

Degree level
RICS codes knowledge

Job description

Job Description
What if you could do the kind of work the world needs?

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

Job Description
What if you could do the kind of work the world needs?

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

Join one of the UK's leading real estate advisory teams. As part of WSP's Advisory business, we combine more than 100 years of real estate expertise with the scale, resources and opportunities of a global professional services business.

We are seeking ambitious property professionals to join our growing team, delivering expert advice across business rates, valuation and wider real estate consultancy services.

WSP Real Estate Services Limited (formerly GL Hearn Limited) is a RICS-regulated real estate advisory business providing independent property advice to owners, occupiers, investors, developers and public sector organisations throughout the UK and Ireland – so your clients, and the work you do for them, will be genuinely varied.

As Service Charge & Insurance Business Development Director, you can expect to:

  • Define and implement the strategy to grow the Service Charge & Insurance business unit nationally. This would include but not be limited to supporting recruitment, team structuring, new and existing client management, and brand/marketing considerations.
  • Have a national and multi sector understanding of Service Charge & Insurance markets
  • Be the custodian amongst the wider Real Estate Services team and exploit interdependencies and opportunities to enhance services we provide to clients and to help develop our database/systems to support that agenda.
  • Identify opportunities to grow the business across the wider team, including working with the Strategic Growth Director for the entire WSP Real Estate Services business to approach prospective internal and external sources.
  • To lead the team as required, supporting other senior Directors and be involved in both day-to-day and longer-term strategic running of the full range of instructions.
  • Identify priority clients, sectors and property portfolios where the team has the strongest opportunity to grow.
  • Develop opportunities for Service Charge & Insurance to be introduced alongside Business Rates and other WSP services.
  • Take a proactive role in pitches, tenders, client meetings and commercial proposals.
  • Identify gaps in the current proposition where additional expertise, products or services could create new revenue streams.
  • Being responsible for developing, enhancing and diversifying client relationships and supporting on client engagement/contract management.
  • Maintaining your Continuing Professional Development (CPD).
Why join us?
  • Work on high-profile projects across the public and private sectors, supported by a national network of more than 200 real estate specialists.
  • Benefit from clear career progression and professional development opportunities.
  • Access to flexible and hybrid work arrangements
  • Be part of a supportive and inclusive team culture

This role has been created to support the continued growth of our Real Estate Services business. It offers a clear path for progression, within a collaborative and inclusive work environment.

What We Will Be Looking For You To Demonstrate…
  • Educated to degree level (or equivalent).
  • A detailed knowledge of relevant RICS codes and practice notes.
  • A thorough understanding of both the UK commercial and residential property markets.
  • Well-developed report writing skills.
  • A strong appreciation of the interdependence of all property professional services.
  • Being commercially astute, proactive and collaborative.
Imagine a better future for you and a better future for us all.

Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.

About Us

We are one of the world’s leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.

WHAT’S IN IT FOR YOU?
Work-life balance

At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community.

Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.

Inclusivity & Belonging

We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity.

Health & Wellbeing

We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.

Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.

Flex your time

To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.

We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.

Your development

We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.

#WeAreWSP

Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

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