Service Charge Accountant

The Oyster Partnership; Manchester; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading property management company is seeking a proactive Service Charge Accountant for their Manchester office. The ideal candidate will take ownership of service charge accounts, resolve historical debt, and ensure compliance with RICS guidelines. Strong previous experience in Client Accounting or Service Charge roles is essential, as this role is focused on project-based work and financial accuracy. The position offers a chance to make a direct impact on service charge processes.

Qualifications

• Previous experience in Client Accounting or Service Charge roles.
• A proactive, practical work approach.
• Strong ability to build relationships with the property team.

Responsibilities

• Review service charge budgets, forecasts, and reconciliations.
• Investigate and resolve historical discrepancies.
• Ensure compliance with RICS guidelines.
• Produce accurate financial reports.
• Manage year-end service charge audits.
• Implement process improvements.

Skills

Client Accounting experience

Service Charge accounting

Proactive approach

Relationship building

Knowledge of real estate property software

Tools

TRAMPS

Job description

Our client, a leading property management company, is seeking an experienced and proactive Service Charge Accountant to take ownership of service charge accounts across a diverse retail and industrial property portfolio.

This role has been created to address a backlog of accounts and historical debt, requiring an individual with strong technical expertise and the ability to manage complex reconciliations.

You will work closely with surveyors, property managers, and operational teams, acting as a trusted advisor who can confidently challenge, guide, and collaborate to ensure accuracy and compliance.

This position is ideal for someone who thrives on project-based work and enjoys resolving legacy issues to deliver clear, accurate financial outcomes.

Key Responsibilities:

• Review service charge budgets, forecasts, and reconciliations for multiple properties.
• Investigate and resolve historical discrepancies and aged debt within service charge accounts.
• Ensure compliance with RICS guidelines and client-specific requirements.
• Liaise with surveyors and property managers to provide financial insight and support decision-making.
• Produce accurate and timely financial reports for internal and external stakeholders.
• Manage year-end service charge audits and respond to auditor queries.
• Implement process improvements to enhance efficiency and accuracy in service charge accounting.
• Act as a point of contact for client queries regarding service charge accounts.

You will have:

• Previous experience working in a Client Accounting or Service Charge positions within the real estate industry
• A proactive, practical approach to work
• Strong ability to build relationship with the wider property team
• Strong understanding of IT & real estate property software, experience using TRAMPS is ideal but not essential.

If you are interested in tackling a project based, solution focused, where each day you are making a difference to the historic debt, then let's have a call.