Service Centre Sales Assistant

Fenix Outdoor Intermatopmaö AG; Hereford; Hybrid; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Pension

Staff discount

Job summary

Trekitt, the UK’s premier outdoor retailer, invites you to join a vibrant service centre team, delivering top-notch retail and service experiences to outdoor enthusiasts.

This full-time role involves visual merchandising, stock processing, POS operations, and maintaining a clean store environment while staying ahead of outdoor gear trends. A chance to grow within a passionate, energetic workplace, with salary commensurate with experience and staff discount.

Qualifications

• Three years’ experience in a similar retail role.
• Excellent communication and interpersonal skills.
• Numeracy and proficiency with POS and IT software.
• Organisational skills and ability to multitask.
• Positive attitude and drive.

Responsibilities

• Achieving a high level of turnover and sales.
• Delivering the best quality customer service and retail experience in the outdoor market.
• Help to present and maintain a neat, clean and orderly retail environment.
• Developing a encyclopaedic knowledge of outdoor clothing and equipment and it’s underpinning technologies.
• Keeping abreast of outdoor clothing and equipment trends and developments.
• Maintaining and developing the Trekitt culture amongst your colleagues and customers. Ethos and identity are everything to us and we need every customer to know that

Skills

Communication skills

Interpersonal skills

Numeracy

Organisational skills

Multitasking

Outdoor passion

Tools

POS system

Office Suite

Job description

How would you like to be a team member for one of the UK’s premier Outdoor Retailers? We have an exciting full-time opportunity for the right candidate to work within a dynamic and energetic retail team alongside knowledgeable, enthusiastic, and committed colleagues pulling together to achieve shared goals and celebrate success.

ABOUT THE ROLE

Trekitt does not have stores, it has Service Centres, where our customers know to come to receive the best retail and service experience in the marketplace. We are proven to deliver and have evolved to deliver a highlevel experience through hard effort and a thoughtful approach.

We are looking for someone who loves the outdoors and can share that passion with our customers, inspiring them through your own experiences and adventures. Being outdoors is in our DNA and is our company’s foundation.

You will be responsible for a broad spectrum of duties within the role, including visual merchandising, stock processing, POS operations, and maintaining a clean environment all whilst keeping abreast of the exciting developments in the outdoor gear world and make sure you are getting those key sales over the line.

No easy task, but one that will be rewarded by your colleague's enthusiasm and that warm fuzzy feeling you get when things are done well.

WHAT YOU WILL DO

• Achieving a high level of turnover and sales
• Delivering the best quality customer service and retail experience in the outdoor market
• Help to present and maintain a neat, clean and orderly retail environment
• Developing a encyclopaedic knowledge of outdoor clothing and equipment and it’s underpinning technologies
• Keeping abreast of outdoor clothing and equipment trends and developments
• Maintaining and developing the Trekitt culture amongst your colleagues and customers. Ethos and identity are everything to us and we need every customer to know that

WHO YOU ARE

• A genuine love and passion for the outdoors and whatever you do in it
• Three years’ experience in a similar retail role
• Excellent communication and interpersonal skills
• An eye for detail
• Experience and knowledge of outdoor retail is preferable.
• Numeracy skills and proficiency using a POS and IT (Office Suite) software
• Excellent organisational skills and the ability to multitask
• Able to work and thrive in a fast-paced environment and achieve targets
• Positive attitude with drive and determination

ABOUT TREKITT

We are the UK’s premier outdoor retailer, focused on providing the British outdoor enthusiast with the best kit, service and advice possible. We are ambitious, determined and work tirelessly towards our objective, to be the best at what we do. This attitude has led us to be a fun and motivated workplace, with a committed and productive mindset shared amongst our teams and the business.

WHAT WE CAN OFFER YOU

This is a full-time role with a permanent contract and probationary period. A competitive salary commensurate with experience, pension, staff discount scheme. We operate an open and friendly company with a relaxed culture and dress code, but we all work very hard to get the job done and hit our targets.