Service Centre Manager

Orion Electrotech; Slough; On-site; GBP 40,000 - 48,000; Full time

Job summary

A leading service provider in Slough is seeking a Service Centre Manager to lead operations at their depot. The role involves managing a team, ensuring exceptional customer service, and meeting profitability targets. The ideal candidate will have proven leadership experience in a service industry, excellent communication skills, and IT literacy. A competitive salary and benefits package are offered, including a company van and profit-related bonus scheme.

Benefits

Company Van

Profit-Related Bonus Scheme

25 Days Holiday

Personal Pension Scheme

Life Assurance

Discount Shopping Portal

Qualifications

• Proven leadership experience in a service-based industry.
• Strong communication and negotiation skills.
• IT literacy and ability to manage reporting systems.

Responsibilities

• Lead and motivate a team of service technicians and office staff.
• Ensure efficient depot operations and exceptional customer service.
• Manage budgets, overheads, and profitability targets.

Skills

Leadership experience

Strong communication

Negotiation skills

IT literacy

Customer-centric approach

Education

Formal management training

Job description

Service Centre Manager Slough

Salary: Up to £48,000 per annum (depending on experience and skills)
Contract: Permanent, 39 hours per week

Are you an experienced leader with a passion for delivering exceptional customer service? Were looking for a Service Centre Manager to oversee operations at our Slough depot and surrounding areas. This is a fantastic opportunity to join a dynamic team and make a real impact.

Whats in it for you?

• Company Van
• Profit-Related Bonus Scheme (approx. 5% of basic salary)
• 25 Days Holiday Bank Holidays
• Personal Pension Scheme
  • 3.5% employee 5.5% employer
  • 5% employee 7.5% employer (enrolled after 3 months)
• Life Assurance (5x basic salary from day one)
• Discount Shopping Portal

Key Responsibilities

• Lead and motivate a team of service technicians and office staff.
• Ensure efficient depot operations and exceptional customer service.
• Manage budgets, overheads, and profitability targets.
• Oversee health & safety compliance and depot housekeeping standards.
• Drive continuous improvement and staff development.
• Maintain accurate reporting and KPI tracking.

What Were Looking For

• Proven leadership experience in a service-based industry.
• Strong communication and negotiation skills.
• Commercial awareness and customer-centric approach.
• IT literacy and ability to manage reporting systems.
• Formal management training and evidence of ongoing development.

Location: Slough
Apply today and take the next step in your career!