Service Application Engineer

CBRE, Inc.; Kingshurst; On-site; GBP 45,000 - 60,000; Full time

Job summary

A global workplace solutions provider seeks a candidate in Kingshurst, England, to manage HVAC control systems and provide technical support. Responsibilities include programming logic, commissioning systems, and developing system graphic displays based on project specifications. Ideal candidates should have experience with HVAC controls, Tridium Niagara, and programming (R and Python). Proficiency in Microsoft cloud tools and Excel is also required, along with effective communication skills to facilitate customer problem resolutions.

Qualifications

• Experience in HVAC controls, mechanical systems application, or design.
• Proficient in Tridium Niagara and related protocols.
• Minimum four years of experience in a related technical field plus two years in trades or mechanical contracting.

Responsibilities

• Create control databases and graphic screens based on specifications.
• Provide technical support to installers and customers.
• Perform field startup and system commissioning tasks.

Skills

HVAC controls

Mechanical systems application

Programming in R

Programming in Python

Proficient in cloud tools

Proficient in Niagara

Tools

Azure ML

AWS

Microsoft Excel

Job description

Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Bristol - England - United Kingdom of Great Britain and Northern Ireland, Cardiff - Wales - United Kingdom of Great Britain and Northern Ireland, Coventry - England - United Kingdom of Great Britain and Northern Ireland, Edinburgh - Scotland - United Kingdom of Great Britain and Northern Ireland, Glasgow - Scotland - United Kingdom of Great Britain and Northern Ireland, Ipswich - England - United Kingdom of Great Britain and Northern Ireland, Leeds - England - United Kingdom of Great Britain and Northern Ireland, Leicester - England - United Kingdom of Great Britain and Northern Ireland, Liverpool - England - United Kingdom of Great Britain and Northern Ireland, London - England - United Kingdom of Great Britain and Northern Ireland, Manchester - England - United Kingdom of Great Britain and Northern Ireland, Newcastle upon Tyne - England - United Kingdom of Great Britain and Northern Ireland, Sheffield - England - United Kingdom of Great Britain and Northern Ireland, Southampton - England - United Kingdom of Great Britain and Northern Ireland The purpose of this position is to create control databases, graphic screens and set‑up of control systems based on project specification and/or sale proposal. Provides on‑site and remote technical support to installers and customers. Performs field startup and system commissioning tasks as well as the remote installation of software and control programs.

Responsibilities

• Creates programming logic through multiple communications protocols.
• Provide coaching and training to Team Members in the use of the control software and analytical tools where applicable.
• Required to perform job‑site system checkout, commissioning and testing of control applications, to verify proper operation according to project specifications, sales proposal and design documentation. Up to 50% travel (25% travel expected).
• Programs control applications using various software tools to support operator workstations, DDC field panels and third‑party integration devices connected through multiple communications protocols.
• Provides remote technical support to installers and customers. May be asked to provide on‑site technical support to installers and customers.
• Articulates resolution to a customer's problem clearly both in verbal and written communication. The resolutions must be explained to the customer in a format that is understandable to the customer. Facilitates resolutions that are in the best interest of the customer and ESI.
• Develops system graphic displays, according to project specifications or sales proposal.

Qualifications

• Experience in HVAC controls, mechanical systems application, or design.
• Proficient in Niagara.
• Proficient in cloud tools like Azure ML and DF, and AWS.
• Must know programming languages such as R and Python.
• Experience in HVAC, automation system control, mechanical and automatic control applications, or a minimum of four years' experience in a related technical field plus two years of experience in the trades and/or mechanical contracting field, or application programming and development.
• Must have worked with Tridium Niagara, understands Protocols, Bacnet Router Tables, and has worked with IDF.
• Knowledge of spreadsheets and database management; Proficiency in Microsoft Excel.

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client‑centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more https://www.cbre.com/real-estate-services/directory/global-workplace-solutions CBRE, Inc. is an Equal Opportunity and affirmative action employer (Women/Minorities/Persons with Disabilities/US Veterans).