Service Analyst

TPP (The Phoenix Partnership); Leeds; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading digital health company in Leeds is seeking a Service Analyst to provide exceptional support to healthcare professionals. You will collaborate with NHS leaders to enhance patient care and manage product launches, ensuring user satisfaction. No prior experience is needed, making this a great opportunity to start your career in a dynamic and impactful role. The position offers rapid career progression and opportunities for international travel.

Qualifications

• No experience required to join the Service Analyst team.
• Ability to work collaboratively with NHS and government leaders.
• Skills in problem-solving and managing complex customer issues.

Responsibilities

• Provide exceptional support to healthcare professionals.
• Collaborate with teams to improve patient care.
• Manage the launch of innovative products.

Job description

The Role

Whether it’s a nurse in Shanghai or a mental health specialist in Plymouth, our Service Analysts provide exceptional support to our users across the world.

We pride ourselves on providing great customer service. In this role, you will be helping healthcare professionals to give the best care to their patients. In the NHS alone our experienced team support over 250,000 users and represent their voice within the company by providing insights, analysis and feedback to other teams.

You will collaborate with other teams and work closely with NHS and government leaders to help improve patient care.

You will also play a key role in managing the launch of innovative products and solving complex customer issues.

No experience is required to join our Service Analyst team and your career will progress rapidly in this role. Our Service Analysts are frequently involved in key meetings with senior NHS leaders, working on a variety of projects and have plenty of opportunities to travel internationally.

About TPP

TPP is a world-leader in Digital Health. From apps enabling patients to manage their own care to comprehensive hospital solutions, TPP delivers technology that connects everyone involved in healthcare delivery. For over twenty years, we have been applying the most advanced technology to provide a safe and secure environment to deliver care.

Our aim is to improve ...