Service Advisor: Uncapped Earnings & Career Growth

Octane Recruitment Ltd; Romford; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading automotive recruitment agency seeks an experienced Service Advisor in Romford. The role offers a basic salary starting from £28,000 with an uncapped bonus potential of up to £9,600 per year. Responsibilities include providing exceptional customer service, managing bookings for vehicle services, and ensuring customer satisfaction. Candidates must have experience in a franchised dealership or reputable independent garage and possess excellent communication skills. Opportunities for ongoing training and career development are available.

Benefits

Ongoing training and manufacturer support

Excellent career development opportunities

Competitive salary

Qualifications

• Proven Service Advisor experience within a franchised dealership or reputable independent garage.
• A full UK driving licence is required.
• Candidates from non-automotive sales roles will not be considered.

Responsibilities

• Greet customers professionally and act as their main point of contact.
• Accurately book vehicles for service and repair work.
• Provide clear explanations of service requirements and costs.
• Liaise with technicians and parts departments.
• Maintain accurate records of customer interactions and vehicle history.
• Upsell additional products or services.
• Ensure every customer leaves satisfied.

Skills

Excellent communication skills

Customer service skills

Organisational abilities

Proactive attitude

Attention to detail

Job description

A leading automotive recruitment agency seeks an experienced Service Advisor in Romford. The role offers a basic salary starting from £28,000 with an uncapped bonus potential of up to £9,600 per year. Responsibilities include providing exceptional customer service, managing bookings for vehicle services, and ensuring customer satisfaction. Candidates must have experience in a franchised dealership or reputable independent garage and possess excellent communication skills. Opportunities for ongoing training and career development are available.