Service Advisor – Fast-Paced Car Dealership Career Growth

West End Garage ORG; Stirling; On-site; GBP 30,000 - 36,000; Full time

Job summary

A local automotive group in Stirling is seeking an experienced Service Advisor to provide exceptional customer service in a dynamic dealership environment. The role involves managing workshop efficiency, preparing invoices, and ensuring customer communication. Ideal candidates will have at least 2 years of experience in a franchised dealership, excellent communication skills, and a proactive attitude towards upselling services. Join us for a rewarding career with great development opportunities.

Benefits

Company pension scheme

Access to our employee car schemes

Ongoing manufacturer and in-house training

Supportive working environment

Long-term career progression opportunities

Qualifications

• At least 2 years' Service Advisor experience within a franchised dealership.
• Eligibility to work in the UK.
• A full UK driving licence.

Responsibilities

• Deliver an exceptional customer experience, both face-to-face and over the phone.
• Manage daily workshop loading to maximize efficiency and profitability.
• Prepare invoices and ensure all payments are processed correctly.

Skills

Service Advisor experience

Excellent communication

Good IT skills

Flexible and adaptable

Tools

Microsoft Office

Job description

A local automotive group in Stirling is seeking an experienced Service Advisor to provide exceptional customer service in a dynamic dealership environment. The role involves managing workshop efficiency, preparing invoices, and ensuring customer communication. Ideal candidates will have at least 2 years of experience in a franchised dealership, excellent communication skills, and a proactive attitude towards upselling services. Join us for a rewarding career with great development opportunities.