Service Advisor - Fareham

Silcom Recruitment Limited; Fareham; On-site; GBP 32,000 - 38,000; Full time

Job summary

A family-run motor trade company in Fareham is seeking an experienced Service Advisor to be the primary contact for customers. The role offers a basic salary of £30,000 plus a circa £5,000 bonus, with a focus on delivering exceptional customer service and building long-term relationships. This is an excellent opportunity for those wanting stability and growth in their career.

Benefits

Annual pay reviews

Supportive working environment

Qualifications

• Previous experience as a Service Advisor or in a Fleet/Aftersales support role within the motor trade is essential.
• Full UK Driving Licence required.

Responsibilities

• Act as the primary point of contact for customers, ensuring maintenance and service requirements are managed efficiently.
• Deliver exceptional customer service, maintaining regular communication and building long‑term relationships.

Skills

Customer service

Communication

Attention to detail

Organisational skills

Job description

The Role

Silcom Recruitment is delighted to be recruiting on behalf of a successful and growing motor trade based in Fareham, seeking an experienced and motivated Service Advisor to join their team. This is an excellent opportunity to join a reputable, family‑run business, offering a supportive working environment, excellent earning potential, and long‑term career stability.

Looking for a 9‑5 role, but still keen to stay in the motor trade then this could be for you!

Responsibilities and Requirements

• Act as the primary point of contact for customers, ensuring maintenance and service requirements are managed efficiently.
• Deliver exceptional customer service, maintaining regular communication and building long‑term relationships.
• Previous experience as a Service Advisor or in a Fleet/Aftersales support role within the motor trade is essential.
• Excellent communication, attention to detail, and organisational skills.
• Full UK Driving Licence required.

The Package

£30,000 Basic Salary + circa £5,000 bonus

Hours: Monday to Thursday 9:00am to 5:00pm | Friday 9:00am to 4:00pm

Annual pay reviews, supportive and professional working environment with a stable management team, family‑run business that genuinely values its staff.

To apply for this role as a Service Advisor, and to find out more details, please forward your CV to Drew Pilcher. Don't worry if your CV is out of date - please get in touch, and we can work with you to do the rest.