Service Advisor

Perfect Placement; Wymondham; On-site; GBP 34,000; Full time

Job summary

A reputable automotive garage in Wymondham is seeking a Service Advisor to join their busy team. The successful candidate will provide exceptional customer service, manage service and repair communications, and handle job records and invoicing. The role offers a competitive salary of £34,000, with no weekend or bank holiday work, promoting a healthy work-life balance. Opportunities for ongoing training and a friendly atmosphere are also provided.

Benefits

Competitive salary

No weekend or bank holiday work

Long Christmas and New Year holidays

Ongoing training opportunities

Qualifications

• Proven experience as a Service Advisor in the automotive industry.
• Strong customer service skills with the ability to upsell services.

Responsibilities

• Communicate with customers about service and repair needs.
• Produce job cards and update customer records.
• Prepare invoices and advise on estimated costs.

Skills

Customer Focused

Excellent Communication

Ability to upsell

Familiarity with Motor Dealership Software

Job description

We are currently advertising on behalf of an Automotive independent garage, who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Wymondham area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Competitive basic salary of £34,000 per annum
• No weekend or bank holiday work, enabling a healthy work-life balance
• Long Christmas and New Year holidays
• Opportunity to join a reputable, award-winning garage with a friendly, family-like atmosphere
• Ongoing training and development opportunities, including 6 weekly off-site training days to enhance your front of house skills

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £34,000.

To apply for this Service Advisor position, please forward your CV to Danielle Axtell Carty, quoting the job reference number or call our office for a chat about this position.