Service Advisor

Holt Recruitment Ltd; Wigan; On-site; GBP 31,000; Full time

Job summary

A main dealership in Wigan is seeking a motivated Service Advisor to join their Aftersales team. The successful candidate will earn a competitive salary of £31,000 plus bonuses and benefits. Key responsibilities include advising customers on service needs, costs, and managing service records. Ideal candidates will have experience in a similar role, excellent communication skills, and a proven track record in customer service. Join this dynamic team and contribute to outstanding service delivery.

Benefits

Company Benefits Scheme

Company Pension

Performance Bonus

Qualifications

• Experience in a similar role, as a Service Admin / Service Advisor or similar.
• Proven ability to sell additional products and services to customers.
• Experience in using commercial databases.

Responsibilities

• Ensure customers are aware of service and repair work required in a professional manner.
• Advise on estimated costs of repairs and work to be undertaken.
• Sell additional products as appropriate to customer needs.
• Advise on timescales and collection arrangements.
• Produce job cards on the in-house computer system.
• Update customer and vehicle records.
• Document all warranty work in accordance with manufacturer policy.
• Preparation and completion of invoices.

Skills

Excellent communication skills

Ability to sell additional products and services

Experience in customer service

Ability to manage multiple tasks

Job description

Service Advisor – Wigan - £31,000 + Bonus – Main Dealership

Our client, a main dealership is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team in Wigan

The Service Advisor role comes with a competitive salary of £31,000plus bonuswith an excellent benefits package.

• Company Benefits Scheme
• Company Pension
• Performance Bonus

Key Service Advisor Roles and Responsibilities :

• Ensure customers are aware of service and repair work required to their vehicles in a professional manner
• Advise on estimated costs of repairs and work to be undertaken
• Sell additional products as appropriate to customers’ needs
• Advise on timescales and collection arrangements
• Produce job cards on the in-house computer system
• Update customer and vehicle records
• Document all warranty work in accordance with manufacturer policy
• Preparation and completion of invoices

Minimum Service Advisor Requirements :

• Experience in a similar role, as a Service Admin / Service Advisor or similar
• An ability to sell additional products and services to customer
• Experience in using commercial databases
• Excellent communication skills and the ability to deliver outstanding customer service
• The ability to manage multiple tasks