Service Advisor

autoskills-uk; Telscombe; On-site; GBP 29,000; Full time

Job summary

An automotive service company is seeking a Service Advisor in Telscombe. Responsibilities include managing service bookings, upselling services, and customer support. The ideal candidate should have customer service experience and hold a full UK driving licence. This position offers a basic salary starting from £26,000 with additional benefits such as a pension and staff incentive scheme.

Benefits

Car benefit scheme

Pension

Staff incentive scheme

Qualifications

• 1 year of customer service experience required.
• Automotive experience desired but not essential.

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading to meet customer needs.
• Upselling services and advising customers on ongoing repairs.
• Processing elements of invoicing through relevant systems.

Skills

Customer service experience

Good telephone skills

Education

Full manual UK Driving Licence

Job description

Service Advisor

Basic Salary - From £26,000
OTE - £28,400
Location - Wakefield
Hours: Monday to Friday 08:00-17:30, 1 in 3 Saturdays 08:00-12:30

Benefits

• Car benefit scheme
• Pension
• Staff incentive scheme

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor

• Arranging Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
• Upselling works to be completed and special offers/Service Plans
• Advising customers of ongoing repairs
• Endure elements of invoicing through 1link, Pinnacle etc

Skills and Qualifications of a Service Advisor

• 1 year customer service experience
• Automotive experience desired but not essential
• Full manual UK Driving Licence
• Good telephone skills

If you are interested in this Service Advisor position, please contact Lucy @ Auto Skills and quote job number: 50537