Service Advisor

Austin Fraser; Taunton; On-site; GBP 31,000 - 35,000; Full time

Job summary

An established industry player is seeking a motivated Service Advisor to join their dynamic team in Taunton. This role involves managing service bookings, ensuring customer satisfaction, and upselling services to meet customer needs. The ideal candidate will have a strong background in service advising, with experience in DMS systems like Kerridge, and a full UK driving license. This position offers a competitive salary and the chance to work in a supportive environment where your contributions are valued. If you are ready to take the next step in your career, this is the opportunity for you.

Benefits

Employee discounts

Retail discounts

Qualifications

• Previous experience as a Service Advisor is essential.
• Knowledge of DMS systems like Kerridge or similar is required.

Responsibilities

• Arrange Service Department bookings and ensure customer satisfaction.
• Upsell services and manage workshop loading efficiently.

Skills

Service Advisor experience

Upselling experience

Knowledge of Kerridge / 1 link / Pinnacle systems

Full manual UK Driving Licence

Tools

Kerridge

1 link

Pinnacle systems

Job description

Service Advisor
Basic Salary - Up to £31,000
OTE - Up to £35,000
Location - Taunton
Hours - Mon - Fri 08:00am - 18:00pm, 1 in 4 Saturdays 08:00am - 13:00pm

Benefits: Employee discounts, and retail discounts

Are you an enthusiastic, team player, hard-working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor

1. Arranging Service Department bookings.
2. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
3. Upselling works to be completed and special offers/Service Plans.

Skills and Qualifications of a Service Advisor

1. Must have previous experience as a Service Advisor.
2. Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
3. Previous experience Upselling.
4. Full manual UK Driving Licence.

If you are interested in this Service Advisor position, please contact Liam @ Auto Skills and quote job number: 51200.