Service Advisor

Perfect Placement; Stow cum Quy; On-site; GBP 30,000 - 38,000; Full time

Job summary

An automotive dealership in the Cambridge area is looking for a high-performing Service Advisor to deliver exceptional customer service. In this role, you'll communicate with customers regarding their vehicles, produce job cards, and manage invoices. The ideal candidate has prior experience, strong communication skills, and a customer-focused approach. The role offers a competitive salary with an OTE of up to £38,000.

Benefits

Competitive salary

Career progression opportunities

Supportive team environment

Qualifications

• Experience within a Service Advisor role required.
• Ability to upsell on service work and service plans.
• Excellent communicator and customer-focused.

Responsibilities

• Communicate with customers about service and repair work.
• Produce Job Cards on in-house computer systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.
• Advise on estimated costs of repairs.

Skills

Customer Focus

Communication

Upselling

Tools

Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive Dealership who are currently recruiting for a Service Advisor, to assist in their busy Service Department in the Cambridge area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Competitive basic salary of £30,000 with a realistic OTE of up to £38,000
• Opportunity to work with a prestigious vehicle brand
• Outstanding reputation for quality and customer satisfaction
• Clear long‑term career progression pathways
• Supportive and professional team environment

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad‑Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £30,000 with OTE of circa £38,000.

To apply for this Service Advisor position, please forward your CV to Danielle Axtell-Carty quoting the job reference number or call our office for a chat about this position.

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