Service Advisor

Perfect Placement; St. Newlyn East; On-site; GBP 27,000 - 33,000; Full time

Job summary

An automotive dealership group in St. Newlyn East is seeking a Service Advisor to support their busy Service Department. The ideal candidate will be customer-focused and possess strong communication skills. Responsibilities include handling customer service inquiries, producing job cards, and advising customers on costs and timelines for repairs. A competitive salary of up to £32,200 is offered, with an OTE of around £40,000.

Benefits

Progression Available

Training & Development Opportunities

Employee Discounts

Competitive salary

Qualifications

• Previous experience as a Service Advisor is required.
• Ability to upsell service work and plans.
• Excellent communication skills are essential.

Responsibilities

• Communicate with customers regarding service and repairs.
• Produce Job Cards using in-house systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise on estimated costs and timelines.

Skills

Customer Focus

Communication

Upselling

Database Software

Job description

We are currently advertising on behalf of an Automotive Volume Dealership Group who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Truro area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits:

• Progression Available
• Training & Development Opportunities
• Main Dealership Benefits Including Employee Discounts
• Competitive salary
• Work for a main dealership

Requirements:

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role:

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £32,200 with OTE of circa £40,000.

To apply for this Service Advisor position, please forward your CV to Sam Enderby quoting the job reference number or call our office for a chat about this position.