Service Advisor

Perfect Placement UK Ltd; Southampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

An Automotive Main Car Dealer is seeking a Service Advisor to join their busy Service Department in Southampton. The successful candidate will communicate professionally with customers, assist with job cards, and update vehicle records. The role offers a competitive salary of up to £30,000 with OTE of circa £40,000, alongside various benefits including training and subsidised car purchase schemes.

Benefits

Competitive Basic Salary

Bonus Structure

Training and Development

Subsidised Car Purchase Schemes

Discounted MOT and Servicing

Perkbox Scheme

Qualifications

• Experience within a Service Advisor role.
• Ability to upsell on service work and service plans.
• Excellent communication and customer service skills.
• Familiarity with using Motor Dealership Database Software.

Responsibilities

• Communicate with customers about service and repair work.
• Produce Job Cards on computer systems.
• Update Customers and Vehicle Records.
• Advise Customers on costs and timescales for repairs.
• Complete Invoices.

Skills

Customer Focus

Communication

Upselling

Familiarity with Dealership Software

Job description

We are currently advertising on behalf of an Automotive Main Car Dealer who are recruiting for a Service Advisor to assist in their busy Service Department in the Southampton area.

Benefits:

• A Competitive Basic Salary of up to £30,000
• A fantastic Bonus Structure with OTE circa £40,000
• Time of in Lieu when working for a Saturday giving you a 2.5 day weekend!
• Full Training and Development
• A supportive Management Structure
• Subsidised Manufacturer Car Purchase schemes for your family
• Discounted MOT and servicing
• Company Perkbox Scheme
• Long service additional holiday
• Future Development Opportunities with a Large Group
• Access to a large stock with regular deliveries

Requirements:

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role:

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £30,000 with OTE of circa £40,000.