Service Advisor

Perfect Placement; Royston; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive recruitment agency in the UK is seeking a Service Advisor for their busy Service Department in Royston. The role involves providing excellent customer service, managing service requests, and upselling additional services. Ideal candidates will have experience in a similar role and strong communication skills. The position offers a base salary up to £30,000 with an OTE of approximately £30,000, and no weekend rota, creating a balanced work-life environment.

Benefits

Basic salary negotiable on experience

Monday to Friday hours

Full training provided

Close-knit working environment

Qualifications

• Experience within a Service Advisor role is essential.
• Strong communication skills are required.
• Ability to upsell services and plans is important.

Responsibilities

• Communicate with customers about service and repair work.
• Produce Job Cards on in-house computer systems.
• Update customer and vehicle records.

Skills

Customer Focused

Excellent communicator

Ability to upsell

Tools

Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive Independent Main Dealer, who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Royston area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Basic Salary Negotiable On Experience
• Monday To Friday 9am - 5pm Hours
• NO Weekend Rota BUT Occasional Holiday / Sickness Cover Support
• Independent Main Dealer, Close-Knit Enjoyable Working Environment
• Full Training Provided
• Salary up to £30,000 with OTE of circa £30,000

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

Application

To apply for this Service Advisor position, please forward your CV to Ben Loft, quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK's Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd - See our website for details