Service Advisor

Flame Recruitment; Royal Tunbridge Wells; On-site; GBP 30,000 - 36,000; Full time

Job summary

A recruitment agency is seeking a Service Advisor in Royal Tunbridge Wells. The successful candidate will be responsible for managing customer requests, booking vehicles for service, and ensuring an excellent customer experience in the automotive industry. Candidates must have experience in a similar role and a full UK driving licence. Competitive salary ranging from £30k to £36k with additional benefits is offered.

Qualifications

• Experience as a Service Advisor in a dealership or independent workshop required.
• Excellent customer service and communication skills needed.

Responsibilities

• Respond to customer requests.
• Book vehicles for service and repair.
• Track vehicles through the workshop.
• Handover vehicles and manage performance.

Skills

Customer service skills

Vehicle service knowledge

Problem-solving skills

Education

Full UK driving licence

Job description

Role

Service Advisor / Aftersales Advisor

Location

Tunbridge Wells

Salary

30k basic - 36k + benefits

Hours

Monday to Friday 8.00 - 6.00 (no weekend rota!)

Duties

• Respond to customer requests
• Book vehicles for service / repair
• Check in vehicles
• Track vehicles through the workshop
• Handover vehicles
• Achieve incremental sales
• Use technology effectively
• Manage your own performance
• Contribute to effective working
• Deal with customer complaints
• Contribute to improved service processes

Qualifications

• Previous Service Advisor / Aftersales Advisor in a main dealership or independent workshop
• Excellent customer service skills
• Full UK driving licence

Apply

To apply for this Service Advisor / Aftersales Advisor vacancy, please get in touch with Flame Recruitment.

We specialise in automotive industry roles, supporting career growth across the motor trade. We have thousands of vacancies throughout the UK — from admin to senior management.

The right to work in the UK (sponsorship is not available).