Service Advisor

Perfect Placement UK Ltd; Redhill; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Service Advisor in Redhill, UK. The role involves providing exceptional customer service and upselling service plans. Candidates should have experience in a similar role and be able to effectively communicate with customers about vehicle repairs. A competitive salary is offered, along with benefits such as annual leave and professional development opportunities.

Benefits

Competitive salary with potential increases

20 days of annual leave plus bank holidays

Pension scheme

Discounts on parts

Ongoing training opportunities

Team-building events

On-site parking

Qualifications

• Experience in a Service Advisor role is essential.
• You should be able to upsell service work and service plans.
• Strong customer service skills and effective communication are required.

Responsibilities

• Communicate with customers regarding service and repair work.
• Produce Job Cards using in-house systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers about costs and timescales.

Skills

Customer focused

Excellent communicator

Ability to upsell

Tools

Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive Vehicle Repair Shop, who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Redhill area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Competitive salary with potential incremental increases for long service
• 20 days of annual leave plus bank holidays
• Auto‑enrollment in the company pension scheme
• Discounts on parts ordering for personal and family use
• Ongoing professional development through Bosch Training programs and other learning opportunities
• Regular team‑building events, such as summer BBQs, Christmas dinners, and Go Karting activities
• On‑site employee parking for convenience

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update customers and vehicle records
• Prepare and complete invoices
• Advise customers on estimated costs of repairs and timescales of work due to be completed
• Other ad‑hoc duties as the role requires

For your hard work, our client is offering a salary of up to £35,000 with OTE of circa £38,000.

To apply for this Service Advisor position, please forward your CV to Darwin Manship, quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.