Service Advisor

Perfect Placement UK Ltd; Reading; On-site; GBP 32,000 - 45,000; Full time

Job summary

An automotive main dealer in the Reading area is seeking a motivated Service Advisor to enhance customer service in their busy Service Department. The ideal candidate will have a strong background in service advisory roles, great communication skills, and proficiency in upselling. Full training is provided. This position offers a basic salary of £32,000 plus bonuses, with opportunities for career development and progression.

Benefits

£32,000 Basic Salary + Bonus (£45,000 OTE)

Monday to Friday hours

Manufacturer Training Program

Career Development & Progression

Full Training Provided

Qualifications

• Experience within a Service Advisor role.
• Ability to upsell on service work and service plans.
• Excellent communicator.

Responsibilities

• Communicate with customers about service and repair work.
• Produce Job Cards on in-house systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.
• Advise on estimated costs of repairs.

Skills

Customer Focus

Communication

Upselling

Database Software Familiarity

Job description

We are currently advertising on behalf of an Automotive Main Dealer who are recruiting for a Service Advisor to assist in their busy Service Department in the Reading area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide the best level of customer service.

Benefits

• £32,000 Basic Salary + Bonus (£45,000 OTE)
• Monday To Friday 8am - 6pm Hours / 1 In 3 Saturday Morning (8am - 1pm)
• Main Dealership Working Environment
• Manufacturer Training Program, Career Development & Progression
• Full Training Provided
• Automotive Service Advisor Background Required

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

We are an equal opportunities employer and welcome applications from all suitably qualified persons.