Service Advisor

Career Choices Dewis Gyrfa Ltd; Pontypridd; On-site; GBP 29,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Service Advisor for a car dealership in Pontypridd. The role requires excellent communication skills and a customer-focused approach. You will assist customers with service inquiries, manage job cards, and provide estimates. The position offers a basic salary of £28,750 and performance bonuses, with fantastic career prospects. Apply now with your CV to kickstart your career!

Benefits

Performance-related bonus scheme

Annual holiday allowance

Full manufacturer-accredited training

Pension scheme

Staff discounts

Qualifications

• Experience as a Service Advisor is required.
• Ability to upsell on service work and plans.
• Excellent communication and customer focus.

Responsibilities

• Communicate with customers about service and repair work.
• Produce Job Cards on in-house systems.
• Update Customer and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customers on repair costs and timelines.
• Perform other ad-hoc duties.

Skills

Customer Focus

Communication

Upselling

Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive franchised approved car dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Pontypridd area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Basic salary of £28,750 per annum.
• Generous performance-related bonus scheme of up to £200-400 per month; however, this is uncapped.
• Overtime paid at an enhanced rate of time and a half.
• 22 days annual holiday allowance plus the 8 bank holidays, which will increase to 25 days after 3 years of service.
• Full manufacturer-accredited training provided.
• Staff discount scheme and family and friends’ benefits.
• Company pension scheme.
• Fantastic long-term career prospects.
• Working hours are Monday to Friday only. Business is open from 7:00am to 6:00pm so shifts will be completed between these times.

Requirements

• A working experience within a Service Advisor role.
• The ability to upsell on service work and service plans.
• Customer Focused and an excellent communicator.
• Familiarity with using Motor Dealership Database Software.

Duties

• Professionally communicate with customers about service and repair work required on their vehicle.
• Produce Job Cards on in-house computer systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customer on estimated costs of repairs and timescales of work due to be completed.
• Other Ad-Hoc Duties as the role requires.

For your hard work, our client is offering a salary of up to £28,750 with OTE of circa £35,000.

To apply for this Service Advisor position, please forward your CV to Harry Thaxton-Woodcock quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

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