Service Advisor

Perfect Placement UK Ltd; Nuneaton and Bedworth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Service Advisor to assist in their busy Nuneaton workshop. The ideal candidate will have experience in a Service Advisor role and a focus on exceptional customer service. Responsibilities include communicating with customers about their vehicles, updating records, and preparing invoices, with a competitive salary of up to £30,000 offered.

Benefits

Competitive salary up to £30,000

23 days’ annual leave plus bank holidays

Business closed 24 & 27 December

Auto-enrolment pension

Manufacturer training opportunities

Wellness programme

Qualifications

• Experience within a Service Advisor role.
• Familiarity with using Motor Dealership Database Software.

Responsibilities

• Professionally communicate with customers about service and repair work required on their vehicle.
• Produce Job Cards on in-house computer systems.
• Update customers and vehicle records.
• Prepare and complete invoices.
• Advise customers on estimated costs of repairs and timescales.

Skills

Customer focused

Excellent communicator

Ability to upsell

Tools

Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive workshop who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Nuneaton area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Competitive salary up to £30,000 per annum (DOE).
• 23 days’ annual leave plus bank holidays, with additional birthday leave.
• Business closed 24 & 27 December.
• Auto-enrolment pension.
• Reward and recognition programmes, including annual awards.
• Manufacturer training and in-house development opportunities.
• Wellness programme and Employee Assistance Programme (EAP), including 24/7 online GP access.
• Long service recognition and progression opportunities.
• Branded uniform.
• Engagement in charity initiatives and community programmes.

Requirements

• Experience within a Service Advisor role.
• The ability to upsell on service work and service plans.
• Customer focused and an excellent communicator.
• Familiarity with using Motor Dealership Database Software.

Duties

• Professionally communicate with customers about service and repair work required on their vehicle.
• Produce Job Cards on in-house computer systems.
• Update customers and vehicle records.
• Prepare and complete invoices.
• Advise customers on estimated costs of repairs and timescales of work due to be completed.
• Other ad-hoc duties as the role requires.

For your hard work, our client is offering a salary of up to £30,000.

To apply for this Service Advisor position, please forward your CV to Billy Peasgood quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s leading automotive recruitment agency, so if you are looking for a job get in touch today.

© Perfect Placement UK Ltd – See our website for details