Service Advisor

Perfect Placement; Nottingham; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Service Advisor in Nottingham. The role involves assisting customers with service and repair inquiries, preparing job cards, and managing invoices. Candidates should have relevant experience and excellent communication skills. A competitive salary of £28,000 is offered with potential bonuses. Opportunities for growth and a supportive work environment are provided.

Benefits

Pension scheme

Discounts on MOTs, servicing and repairs

Opportunities for career growth

Supportive work environment

Loyalty incentives

Company social events

Qualifications

• Experience within a Service Advisor role is required.
• Strong customer service skills and communication abilities are essential.
• Experience with upselling service work is a plus.

Responsibilities

• Communicate with customers about service and repair work.
• Produce Job Cards using in-house computer systems.
• Update customers and vehicle records.
• Prepare and complete invoices.
• Advise customers on estimated costs and timescales.

Skills

Customer Focused

Excellent communication

Ability to upsell

Familiarity with Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive independent autocentre business who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Nottingham area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Basic Salary: £28,000
• OTE: £30,000 with bonuses
• Monday-Friday: 08:30 - 17:30
• Saturday (1 in 2): 08:30-13:00
• No working Sundays or bank holidays
• Discounts on MOTs, servicing and repairs
• Opportunities for career growth and progression within the company
• Pension scheme
• Loyalty incentives
• Long service rewards
• Supportive and inclusive work environment
• Company social events

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

Application

For your hard work, our client is offering a salary of up to £28,000 with OTE of circa £30,000. To apply for this Service Advisor position, please forward your CV to Aedan Oliver quoting the job reference number or call our office for a chat about this position.

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