Service Advisor

Turner and voce; Newark and Sherwood; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the motorhome and caravan industry is seeking a customer-focused Service Advisor to join the aftersales team in Gunthorpe. Responsibilities include managing customer inquiries, booking services, and promoting additional services or accessories. Previous experience in a similar role is preferred. The position offers a competitive salary and full training support.

Benefits

Competitive salary

Employee discount on products and accessories

Full training and ongoing support

Qualifications

• Previous experience in a service advisor or customer service role, ideally in the motor trade or leisure industry.
• Strong communication and organisation skills are essential.
• Friendly, professional attitude with a team-player mindset.

Responsibilities

• Manage customer enquiries in person, by phone, and by email.
• Book in servicing and repairs for caravans and motorhomes.
• Prepare invoices and process payments.

Skills

Strong communication skills

Organisational skills

Confidence in using computer systems

Customer service experience

Job description

Overview

Service Advisor - Motorhomes & Caravans

Location: Gunthorpe, Nottinghamshire

Job Type: Full-Time | Permanent

Salary: Competitive, with bonus opportunities

Company: We\'re a leading name in the motorhome and caravan industry, and we\'re on the lookout for a customer-focused Service Advisor to join our friendly aftersales team in our busy Gunthorpe service reception.

Responsibilities

• Manage customer enquiries in person, by phone, and by email
• Book in servicing and repairs for caravans and motorhomes
• Liaise with workshop staff and keep customers updated
• Prepare invoices and process payments
• Promote additional services or accessories when appropriate

What We\'re Looking For

• Previous experience in a service advisor or customer service role (motor trade or leisure industry preferred)
• Strong communication and organisation skills
• Confidence in using computer systems and managing bookings
• A friendly, professional attitude with a team-player mindset
• Interest in caravans or motorhomes is a bonus—but not essential

What You\'ll Get

• Competitive salary
• Full training and ongoing support
• Employee discount on products and accessories