Service Advisor

Perfect Placement UK Ltd; Maidstone; On-site; GBP 32,000 - 35,000; Full time

Job summary

An automotive dealership in Maidstone seeks a Service Advisor to enhance their Service Department. The ideal candidate will have experience in a similar role, be customer-focused, and possess excellent communication skills. Responsibilities include managing customer interactions, producing job cards, and advising on service costs. Competitive salary of approximately £32,500 plus OTE of £35,000 offered along with career growth opportunities.

Benefits

Competitive basic salary

Opportunities for training and career progression

Friendly working environment

Regular working hours with Saturday morning shifts

Qualifications

• Experience in a Service Advisor role.
• Ability to upsell on service work and plans.
• Excellent communication skills.

Responsibilities

• Communicate with customers about service requirements.
• Produce Job Cards using in-house systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on costs and timelines.

Skills

Customer Focused

Excellent Communication

Ability to Upsell

Tools

Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive main dealer who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Maidstone area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Competitive basic salary of circa £32,500 with OTE £35,000.
• Regular working hours with 1 in 3 Saturday mornings on a rota.
• Opportunities for training and career progression within a reputable main dealer.
• A friendly and professional working environment.

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

To apply for this Service Advisor position, please forward your CV to Martin Bane quoting the job reference number or call our office for a chat about this position.