Service Advisor

Perfect Placement UK Ltd; Maidenhead; On-site; GBP 28,000 - 33,000; Full time

Job summary

A reputable automotive business is seeking a Service Advisor/Receptionist in Maidenhead. You'll be part of a customer-focused team with a competitive salary of up to £33,000. The role includes meeting customers, managing bookings, and ensuring high-quality service. Ideal candidates should have customer-facing experience and strong organizational skills. This position offers professional development in a friendly environment with no weekend work, making it a fantastic career opportunity.

Benefits

Competitive salary

Full ongoing training

Opportunity for professional development

Friendly work environment

Qualifications

• Previous experience in a customer-facing role within the motor trade or similar industry.
• Good communication and organisational skills.
• Ability to work as part of a team and independently when needed.
• A professional and approachable manner.
• Reliable and well-presented individual, ideally over 25 years old.

Responsibilities

• Meeting and greeting customers in a courteous and professional manner.
• Managing incoming telephone and email enquiries.
• Booking service appointments and handling customer vehicle requirements.
• Updating customer records accurately and efficiently.
• Assisting with workshop control and liaising with the technical team.
• Providing excellent customer service throughout the service journey.

Skills

Customer-facing experience

Good communication skills

Organisational skills

Teamwork

Tools

Kerridge or similar dealership management systems

Job description

Service Advisor/Receptionist Vacancy – Maidenhead

Up to £33,000 Salary – Monday To Friday 8am - 5.30pm / Flexibility Required – No Weekends – Family Run Independent Garage With Fantastic Reputation – Well-Established – Automotive Aftersales Customer Facing Experience Required

Join a reputable automotive business in Maidenhead as a Service Advisor / Receptionist and become a vital part of their professional team. This exciting opportunity is ideal for a motivated individual seeking to develop their career within a busy and customer-focused environment.

Benefits of this Service Advisor/Receptionist role

• Competitive salary up to £33,000 per annum, dependent on experience
• Full ongoing training provided, with motor trade knowledge beneficial but not essential
• Working hours Monday to Friday, 8am to 5:30pm, with some flexibility available
• Opportunity to gain valuable skills and professional development within a supportive team
• Friendly, professional work environment with a focus on excellent customer service

Duties of the Service Advisor/Receptionist position

• Meeting and greeting customers in a courteous and professional manner
• Managing incoming telephone and email enquiries
• Booking service appointments and handling customer vehicle requirements
• Updating customer records accurately and efficiently
• Assisting with workshop control and liaising with the technical team
• Providing excellent customer service throughout the service journey

Candidate requirements for the Service Advisor/Receptionist role

• Previous experience in a customer-facing role within the motor trade or similar industry
• Good communication and organisational skills
• Ability to work as part of a team and independently when needed
• A professional and approachable manner
• Knowledge of Kerridge or similar dealership management systems is advantageous
• Reliable and well-presented individual, ideally over 25 years old

If this Service Advisor / Receptionist vacancy sounds like the perfect next step in your automotive career, please contact Dee Hogger today to find out more. We will guide you through the application process and help you secure this excellent opportunity.