Service Advisor

Perfect Placement; Maidenhead; On-site; GBP 33,000; Full time

Job summary

A reputable automotive business in Maidenhead is seeking a motivated Service Advisor/Receptionist. In this role, you will manage customer interactions, handle appointments, and provide excellent service, all within a supportive team. Previous experience in a customer-facing role is required, along with strong communication skills. The position offers a salary of up to £33,000, Monday to Friday work hours, and numerous professional development opportunities.

Benefits

Competitive salary up to £33,000

Full ongoing training provided

Opportunities for professional development

Friendly work environment

Qualifications

• Previous experience in a customer-facing role within the motor trade or similar industry.
• Reliability and professional appearance, ideally age 25 or older.
• Ability to work independently when needed.

Responsibilities

• Meet and greet customers in a professional manner.
• Manage incoming telephone and email enquiries.
• Book service appointments and handle customer vehicle needs.
• Update customer records accurately.
• Assist with workshop control and liaise with the technical team.
• Provide excellent customer service throughout.

Skills

Customer-facing experience

Good communication skills

Organizational skills

Ability to work in a team

Professional and approachable manner

Tools

Kerridge or similar systems

Job description

Service Advisor/Receptionist Vacancy - Maidenhead!

Up To £33,000 Salary

Monday To Friday 8am - 5.30pm / Flexibility Required

No Weekends

Family Run Independent Garage With Fantastic Reputation - Well-Established Automotive Aftersales Customer Facing Experience Required

Join a reputable automotive business in Maidenhead as a Service Advisor / Receptionist and become a vital part of their professional team. This exciting opportunity is ideal for a motivated individual seeking to develop their career within a busy and customer-focused environment.

Benefits of this Service Advisor/Receptionist role:

• Competitive salary up to £33,000 per annum, dependent on experience
• Full ongoing training provided, with motor trade knowledge beneficial but not essential
• Working hours Monday to Friday, 8am to 5:30pm, with some flexibility available
• Opportunity to gain valuable skills and professional development within a supportive team
• Friendly, professional work environment with a focus on excellent customer service

Duties of the Service Advisor/Receptionist position include:

• Meeting and greeting customers in a courteous and professional manner
• Managing incoming telephone and email enquiries
• Booking service appointments and handling customer vehicle requirements
• Updating customer records accurately and efficiently
• Assisting with workshop control and liaising with the technical team
• Providing excellent customer service throughout the service journey

Candidate requirements for the Service Advisor/Receptionist role:

• Previous experience in a customer-facing role within the motor trade or similar industry
• Good communication and organisational skills
• Ability to work as part of a team and independently when needed
• A professional and approachable manner
• Knowledge of Kerridge or similar dealership management systems is advantageous
• Reliable and well-presented individual, ideally over 25 years old

If this Service Advisor / Receptionist vacancy sounds like the perfect next step in your automotive career, please contact Dee Hogger today to find out more. We will guide you through the application process and help you secure this excellent opportunity.

Our team of automotive recruitment experts is passionate about matching skilled candidates with top automotive roles. If you are looking to advance your career and want to discover more motor trade jobs in your local area, do not hesitate to get in touch with us today.