Service Advisor

Perfect Placement; Little Burstead; On-site; GBP 22,000 - 26,000; Full time

Job summary

A local car dealership in England is seeking an experienced Service Advisor to assist in their busy Service Department. The ideal candidate will have experience in a similar role and possess excellent customer communication skills. Responsibilities include customer interactions, job card production, and advising on repair costs. The position offers a salary up to £26,000 with OTE of £35,000.

Qualifications

• A working experience within a Service Advisor role.
• The ability to upsell on service work and service plans.
• Customer-focused and an excellent communicator.

Responsibilities

• Professionally communicate with customers about service and repair work required on their vehicle.
• Produce Job Cards on in-house computer systems.
• Update Customer and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customer on estimated costs of repairs and timescales of work due to be completed.

Skills

Customer-focused

Excellent communication

Upselling skills

Experience with Motor Dealership Database Software

Job description

Service Advisor – Automotive Main Car Dealership

We are currently advertising on behalf of an Automotive Main Car Dealership who are recruiting for a Service Advisor to assist in their busy Service Department in the Basildon area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Company: Franchise/Main Car Dealer
• Hours: Monday to Friday 8:00am – 6:00pm. Saturdays on rota 8:00am – 1:00pm.
• Basic Salary: up to £26,000 p.a. (depending on experience)
• OTE: up to £35,000

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer‑focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of Role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customer and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad‑Hoc Duties as role requires

To apply for this Service Advisor position, please forward your CV to James Gilchrist, quoting the job reference number, or call our office to discuss the role.