Service Advisor

Perfect Placement UK Ltd; Lisburn; On-site; GBP 29,000; Full time

Job summary

An automotive dealership in the Lisburn area is seeking a Service Advisor to deliver exceptional customer service. The candidate should have experience in a similar role and be skilled in communicating with customers regarding their vehicle's service and repairs. The position offers a competitive salary of £28,111 with potential earnings around £30,000. This role demands an ability to upsell services and maintain accurate customer records, ensuring a smooth service experience.

Benefits

Supportive team environment

Opportunities for professional growth

Collaborative workplace culture

Continuous investment in staff

Qualifications

• Working experience within a Service Advisor role.
• Ability to upsell on service work and service plans.
• Excellent communication skills and customer-focused.

Responsibilities

• Professionally communicate with customers about service and repairs.
• Produce job cards on in-house computer systems.
• Update customers and vehicle records.
• Prepare and complete invoices.
• Advise customers on costs and timescales.

Skills

Customer Focused

Excellent Communication

Experience as Service Advisor

Ability to Upsell

Familiarity with Database Software

Job description

We are currently advertising on behalf of an Automotive Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Lisburn area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• A supportive and collaborative team environment.
• Opportunities for professional growth and development.
• A workplace culture centered on care, respect, honesty, compassion, and wellbeing.
• Continuous investment and innovation to stay ahead in the industry.
• Competitive basic salary of £28,111.20 per year.

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £28,111 with OTE of circa £30,000.

To apply for this Service Advisor position, please forward your CV to Rose Bourke quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

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