Service Advisor

NMS Recruit Ltd; Leicester Forest East; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Service Advisor to join a high-performance dealership in Leicester. The ideal candidate will have strong customer service skills and a passion for the automotive industry. This role offers a basic salary of £29,415, a bonus scheme, and excellent benefits, including training and progression opportunities.

Benefits

Bonus scheme based on customer service and up-selling

Access to progression opportunities

Excellent benefits package

Manufacturer-based training and accreditation

Qualifications

• Previous experience in an automotive environment is preferred, but not essential.
• World-class customer service skills.
• Genuine passion for the automotive industry is essential.

Responsibilities

• Act as the go-to link between customers and the workshop.
• Deliver outstanding customer service and maintain high standards of presentation.

Skills

Customer service skills

Strong communication skills

Ability to work under pressure

Job description

Overview

Looking to work with some of the most recognised car brands in the world? Keep reading! We're collaborating with a leading main dealer group, representing well-known brands in the automotive industry. They are looking for a Service Advisor to join their high-pace, high-performance dealership based in Leicester.

Responsibilities

• Act as the go-to link between customers and the workshop, managing bookings, providing updates, and ensuring every customer leaves with a first-class experience.
• Deliver outstanding customer service and maintain high standards of presentation and professionalism.

Requirements

• Previous experience in an automotive environment is preferred, but not essential
• World-class customer service skills
• Genuine passion for the automotive industry is essential
• Ability to work under pressure and meet given timescales
• Highly motivated with excellent presentation skills
• Strong communication skills and an entrepreneurial mindset

Package

• Basic salary of £29,415 with a bonus scheme based on customer service and up-selling
• Working pattern: Monday to Friday, 8:00 AM to 6:00 PM
• Access to progression opportunities within a business known for nurturing and developing internal talent
• Excellent benefits package, including potential for high earnings, employee car schemes, expert training, recognition, and long-service rewards in a high-spec workshop environment
• Manufacturer-based training and accreditation provided

Next steps

If you're an experienced Service Advisor seeking a new challenge at a business that can help push your career to the next level, apply today and a member of our recruitment team will reach out.

If you’re an automotive professional who doesn’t meet the exact requirements, we may still be able to present alternatives. Please contact Rob at NMS Recruit so we can discuss options and support your next venture.

Important Information

We endeavour to process your personal data fairly and transparently. By applying for this role, NMS Recruit will act in your interest and may contact you by email, phone or text message. For more information see our website. You are entitled to your rights under data protection and GDPR policies; if you would like further information on the policy, please get in touch with us.