Service Advisor

Perfect Placement; Leatherhead; On-site; GBP 35,000; Full time

Job summary

An Automotive Repair Shop in Leatherhead is seeking a Service Advisor to support their busy department. The role includes excellent customer service, upselling service work, and using in-house systems for job cards and records. Candidates should have relevant experience and communication skills. A competitive salary of £35,000 per annum with additional earning potential through bonuses is offered, along with a stable working environment.

Benefits

Competitive basic salary

Opportunities for career development

Stable working environment

Monday to Friday working hours

Qualifications

• Experience as a Service Advisor is required.
• Excellent communication skills are necessary.
• Proficiency in upselling service work is essential.

Responsibilities

• Professional communication with customers about services required.
• Producing Job Cards using in-house systems.
• Updating Customer and Vehicle Records.
• Preparing and completing invoices.
• Advising customers on costs and timelines for repairs.

Skills

Customer focused

Excellent communicator

Ability to upsell

Familiarity with Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive Repair Shop in the Leatherhead area. They are recruiting a Service Advisor to assist in their busy Service Department.

Role: Service Advisor – high performing, delivering the best level of customer service.

Benefits

• Competitive basic salary of £35,000 per annum
• Realistic earning potential of up to £35,000 including bonuses and commission
• Monday to Friday 8:30 am to 6:00 pm
• Stable, well‑supported working environment
• Opportunities for career development within the company

Requirements

• Working experience within a Service Advisor role
• Ability to upsell on service work and service plans
• Customer focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of the role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in‑house computer systems
• Update Customer and Vehicle Records
• Prepare and complete invoices
• Advise customers on estimated costs of repairs and timescales of work due to be completed
• Other ad‑hoc duties as the role requires

How to apply

To apply for this Service Advisor position, please forward your CV to Liam Buffenbarger, quoting the job reference number or call our office for a chat about this position.