Service Advisor

Perfect Placement; Kettering; On-site; GBP 30,000 - 36,000; Full time

Job summary

An automotive dealership in Kettering is seeking a Service Advisor to assist in their busy Service Department. The role involves communicating with customers regarding vehicle repairs, producing job cards, and managing invoices. Candidates should have experience in a similar role and strong customer service skills. The salary is up to £30,000, with on-target earnings around £36,000.

Qualifications

• Experience within a Service Advisor role is preferred.
• Ability to upsell on service work and service plans.
• Excellent communication and customer service skills.

Responsibilities

• Communicate with customers about service and repair work required.
• Produce Job Cards on in-house computer systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on estimated costs and timescales.

Skills

Customer Focused

Upselling skills

Excellent communication

Tools

Motor dealership database software

Job description

Overview

We are currently advertising on behalf of an automotive dealership who are recruiting for a Service Advisor to assist in their busy Service Department in the Kettering area.

Benefits

• A friendly, professional manner with a passion for great customer service
• Confident upselling skills and the ability to clearly explain technical details
• Ambition to develop and progress into future management roles
• Previous experience in a Service Advisor or similar role within the motor trade is preferred

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using motor dealership database software

Duties of the role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update customers and vehicle records
• Prepare and complete invoices
• Advise customers on estimated costs of repairs and timescales of work due to be completed
• Other ad-hoc duties as the role requires

Salary

Salary up to £30,000 with OTE circa £36,000.

How to apply

To apply for this Service Advisor position, please forward your CV to Tom Thacker quoting the job reference number or call our office for a chat about this position.