Service Advisor

autoskills-uk; Highweek; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive services provider in Highweek is seeking a Service Advisor to enhance customer experiences. You will be responsible for booking vehicles, communicating service updates, and upselling services. The ideal candidate has previous experience in a similar role, strong communication abilities, and a Full UK Manual Driving Licence. Benefits include staff discounts and a cycle-to-work scheme.

Benefits

Staff Discounts

Cycle to Work Scheme

Birthday Off

Death in Service Cover

Qualifications

• Previous experience as a Service Advisor in a dealership or independent.
• Confident in upselling products and services.
• Full UK Manual Driving Licence.

Responsibilities

• Book in customer vehicles for service and repair.
• Communicate clearly with customers on progress and costs.
• Upsell additional services, repairs, and service plans.

Skills

Previous Service Advisor experience

Excellent customer service skills

Communication skills

Confident in upselling

Tools

Kerridge

1Link

Pinnacle

Job description

Service Advisor - Newton Abbot

Location: Newton Abbot

Benefits:

• Staff Discounts
• Cycle to Work Scheme
• Birthday Off
• Death in Service Cover

About the Role of a Service Advisor:

Are you a friendly, hardworking, and team-focused Service Advisor looking for a new challenge in the automotive industry? Join a successful dealership where you'll play a key role in delivering great customer experiences every day.

What You'll Do:

• Book in customer vehicles for service and repair
• Keep the workshop running smoothly and efficiently
• Communicate clearly with customers on progress and costs
• Upsell additional services, repairs, and service plans
• Use DMS systems to manage bookings and records

What You'll Need:

• Previous Service Advisor experience (dealership or independent)
• Knowledge of Kerridge, 1Link, Pinnacle, or similar systems
• Confident in upselling products and services
• Excellent customer service and communication skills
• Full UK Manual Driving Licence (subject to licence check)

If you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 52674