Service Advisor

Flame Recruitment; Harlow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Service Advisor in Harlow. The successful candidate will handle customer requests, book vehicles for service, and manage vehicle performance. Candidates should have prior experience in the automotive industry, strong customer service skills, and a full UK driving license. This role offers a salary of £30k basic with OTE of £40k and various benefits.

Qualifications

• Previous experience as a Service Advisor or Aftersales Advisor in a main dealership or independent workshop.
• Full UK driving license is mandatory.
• The right to work in the UK (sponsorship is not available).

Responsibilities

• Responding to customer requests.
• Booking vehicles for service or repair.
• Tracking vehicles through the workshop.
• Managing personal performance and customer complaints.

Skills

Customer service skills

Vehicle management

Job description

ROLE: Service Advisor

LOCATION: Harlow

SALARY: 30k basic – 40k ote + benefits

HOURS: Monday to Friday 8.00 – 6.00, 1 in 2 Saturdays 9.00 – 1.00

Flame Recruitment is currently looking to recruit a Service Advisor / Aftersales Advisor to join our client’s main dealership.

Duties for the Service Advisor / Aftersales Advisor role:

• Responding to customer requests
• Booking in vehicles for service / repair
• Checking in vehicles
• Track vehicle through the workshop
• Handover the vehicle
• Achieve incremental sales
• Use technology effectively
• Manage your own performance
• Contribute to effective working
• Deal with customer complaints
• Contribute to improved service processes

YOU the successful Service Advisor / Aftersales Advisor:

• Previous Service Advisor / Aftersales Advisor in a main dealership or independent workshop
• Excellent customer service skills
• Full UK DL

Apply only if you have:

• Service or Aftersales Advisor background within the UK automotive industry
• Full UK driving licence
• The right to work in the UK (sponsorship is not available)

To apply for this Service Advisor / Aftersales Advisor vacancy, please get in touch with Flame Recruitment.

At Flame Recruitment , we specialise in automotive industry roles, supporting career growth across the motor trade. We have thousands of vacancies throughout the UK — from admin to senior management.