Service Advisor

Perfect Placement; Harlow; On-site; GBP 31,000; Full time

Job summary

An automotive main dealership in Harlow is seeking a high-performing Service Advisor to assist in their busy Service Department. The ideal candidate will have experience in a similar role, excel in customer service, and be proficient with dealership software. The position offers a salary up to £30,151 with OTE of approximately £39,590. Benefits include generous leave, a pension scheme, and employee discounts.

Benefits

25 days annual leave plus bank holidays

Pension Scheme and Life Assurance

Employee discount on popular retailers

Purchase discount scheme

Qualifications

• Experience within a Service Advisor role.
• Ability to upsell on service work and plans.
• Familiarity with in-house computer systems.

Responsibilities

• Communicate with customers about service and repairs.
• Produce Job Cards on computer systems.
• Update Customer and Vehicle Records.
• Prepare and complete Invoices.
• Advise on estimated costs and timescales.

Skills

Customer Focused

Excellent Communication

Ability to Upsell

Tools

Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive Main Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Harlow area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• 25 days annual leave plus bank holidays
• Pension Scheme and Life Assurance
• Employee discount on popular retailers
• Purchase discount scheme

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

Salary and How to Apply

For your hard work, our client is offering a salary of up to £30,151 with OTE of circa £39,590.

To apply for this Service Advisor position, please forward your CV to James Gilchrist quoting the job reference number or call our office for a chat about this position.