Service Advisor

Jago Consultants; Grantham; On-site; GBP 24,000 - 33,000; Full time

Job summary

A leading automotive consultancy is seeking an experienced Service Advisor to join their team in Grantham. The ideal candidate will possess a full driving licence and have at least 2 years of experience in a main dealership. You'll be responsible for ensuring customers are fully informed about their service needs and providing excellent customer care. A competitive salary package including a base of £24,000 and OTE of £28,000 – £33,000 is offered along with additional employee benefits.

Benefits

Pension Scheme

Employee Benefit Scheme

Qualifications

• 2-years experience as a Service Advisor, preferably with a main dealership.
• Full driving licence.

Responsibilities

• Ensure customers are informed about service and repair work.
• Advise on estimated costs and necessary repairs.
• Produce job cards and update customer records.

Skills

Excellent communication skills

Excellent customer service skills

Job description

Job Description

Service Advisor Required

We are currently working with a main car dealership. Our client prides itself on delivering a consistently high standard of customer care at all time. An opportunity has arisen for experienced Service Advisor to join their current team.

As Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

Duties include :

• Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
• Advise on estimated costs of repairs and work to be undertaken
• Sell additional products as appropriate to customers’ needs
• Advise on timescales and collection arrangements
• Produce job cards on in-house computer system
• Update customer and vehicle records
• Document all warranty work in accordance with manufacturer policy
• Preparation and completion of invoices

Requirements

• 2-years experience as a Service Advisor, preferably with a main dealership
• Full driving licence
• Excellent communication skills
• Excellent Customer Service skills

Package : Basic £24,000

OTE £28,000 – £33,000

Pension Scheme

Employee Benefit Scheme

James at Jago Consultants