Service Advisor

Perfect Placement; Durrington; On-site; GBP 30,000 - 35,000; Full time

Job summary

A local automotive service provider in Durrington seeks a skilled Service Advisor to join their team. The ideal candidate will enhance customer satisfaction by effectively communicating vehicle service needs and managing job progress. Offering a salary of up to £35,000, benefits include 20 days annual leave, a pension scheme, and opportunities for training. This role requires previous service advisory experience and excellent communication skills to ensure top-tier customer service.

Benefits

Starting salary between £30-35,000 per annum

20 days annual leave plus 8 bank holidays

Workplace pension scheme

Access to further training/development

Family-run business atmosphere

Qualifications

• Experience in a Service Advisor role is required.
• Ability to upsell service work and plans.
• Excellent customer service skills are essential.

Responsibilities

• Communicate professionally with customers about service work.
• Produce Job Cards on computer systems.
• Update Customer and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customers on estimated costs and timescales.

Skills

Customer Focused

Excellent communication

Ability to upsell

Experience with Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive service centre who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Durrington area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Starting salary between £30-35,000 per annum (negotiable pending experience).
• 20 days annual leave plus the 8 bank holidays.
• Workplace pension scheme.
• Access to further training/development.
• Opportunity to work with a family-run local business operating since 2003.
• 42.5-hour week Monday to Friday. Either 8:00am-5:30pm or 8:30am-6:00pm.

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

Application

For your hard work, our client is offering a salary of up to £35000. To apply for this Service Advisor position, please forward your CV to Hamish Lowrie quoting the job reference number or call our office for a chat about this position.