Service Advisor

Perfect Placement; Christchurch; On-site; GBP 33,000; Full time

Job summary

An automotive recruitment agency is seeking a Service Advisor in Christchurch. This role involves communicating with customers, managing job records, and advising on costs. The ideal candidate is customer-focused with strong communication skills. Benefits include a salary up to £28,000 with OTE around £33,000 and opportunities for career progression in a supportive team environment.

Benefits

Competitive pay

Supportive team culture

Opportunities for progression

Qualifications

• Previous experience as a Service Advisor or Service Administrator is a plus but not essential.
• Trainee applicants with a background in customer service are encouraged to apply.
• Full UK driving license required.

Responsibilities

• Professionally communicate with customers about service and repair work required.
• Produce Job Cards using in-house systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customer on estimated costs and timescales.
• Other Ad-Hoc Duties as required.

Skills

Customer Focus

Communication Skills

Upselling

Job description

We are currently advertising on behalf of an Automotive main dealer who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Christchurch area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Working hours: Monday to Friday, 8:00 AM - 6:00 PM, with a 30-minute lunch break; one in four Saturdays, 8:00 AM-1:00 PM
• Salary up to £28,000 DOE (OTE up to approximately £33,000)
• Competitive pay
• Supportive team culture
• Opportunities for progression—including potential for a reception supervisor role—this position offers both stability and growth.

Requirements

• Previous experience as a Service Advisor or Service Administrator is a plus but not essential
• Trainee applicants with a background in customer service are encouraged to apply.
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Full UK driving license

Duties

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £28,000 with OTE of circa £33,000.

To apply for this Service Advisor position, please forward your CV to Tom Wharton quoting the job reference number or call our office for a chat about this position.