Service Advisor

Perfect Placement UK Ltd; Chelmsford; On-site; GBP 28,000 - 35,000; Full time

Job summary

An automotive recruitment agency is seeking a high-performing Service Advisor in Chelmsford. The role demands excellent customer service skills, experience in a service advisor position, and the ability to upsell service plans. The successful candidate will manage customer queries, book vehicles, and advise on work done. A salary of up to £35,000 is on offer, along with standard working hours and occasional Saturday shifts.

Qualifications

• Experience within a Service Advisor role.
• UK Right to Work and Full UK Driving Licence required.

Responsibilities

• Managing customer queries over the phone and face to face.
• Booking vehicles into the workshop and managing workshop loading.
• Costing jobs and invoicing for work completed.
• Sourcing required parts online.
• Advising customers about vehicle work.

Skills

Customer Focused

Excellent communication

Ability to upsell

Tools

Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive Independent garage who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Chelmsford area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Salary: up to £35,000 basic p.a.
• Hours: Monday to Friday 8:00am-5:30pm.
• 1 in 3 Saturdays worked 8.00am-1.00pm.

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software
• UK Right to Work, Full UK Driving Licence.

Duties

• Dealing with customer queries both over the phone and face to face.
• Booking in vehicles into the workshop and workshop loading.
• Costing up jobs and invoicing for work done.
• Actively sourcing required parts online.
• Advising the customer about the work being done utilising your knowledge of vehicles.

For your hard work, our client is offering a salary of up to £35,000.

To apply for this Service Advisor position, please forward your CV to Zoe Osborn quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.