Service Advisor

Venatu Consulting Ltd; Bury; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading automotive dealership in the United Kingdom is seeking a confident Service Advisor to join their team on a temporary basis. You will serve as the first point of contact for customers, ensuring a smooth and professional service experience. The ideal candidate should have previous experience as a Service Advisor in the automotive industry or strong customer service backgrounds. Excellent communication skills and the ability to work in a fast-paced environment are essential.

Qualifications

• Experience as a Service Advisor is essential.
• Must have experience working with Pinnacle.
• Ability to deliver excellent customer service.

Responsibilities

• Greeting customers and acting as the main point of contact.
• Booking vehicles for service and repair work.
• Updating customers on progress.

Skills

Strong customer service skills

Communication skills

Organizational skills

Tools

Pinnacle

Job description

Temporary Position

• 2 MONTHS
• (Option to go permanent available)

We are looking for aService Advisorto join our busy dealership on a temporary basis. As aService Advisor, you will be the first point of contact for our customers, providing outstanding service and ensuring a smooth and professional experience from start to finish.

The idealService Advisorwill be confident, customer-focused, and able to communicate clearly both face-to-face and over the phone. Previous experience as aService Advisorin the automotive industry is desirable, but we are open to candidates with strong customer service backgrounds who can quickly adapt to the role of aService Advisor.

Responsibilities as a Service Advisor :

Greeting customers and acting as the mainService Advisorpoint of contact.

Booking vehicles in for service and repair work.

Liaising with technicians and updating customers on progress.

Preparing job cards, invoices, and relevant paperwork as a professionalService Advisor.

Ensuring the highest level of customer satisfaction at all times.

Requirements for the Service Advisor role :

Experience as aService Advisor(essential).

Experience working with Pinnacle (essential)

Strong organisational and communication skills.

Ability to deliver excellent customer service in a fast-paced environment.

A positive attitude and team-player mentality, essent...