Service Advisor

autoskills-uk; Bletchley; On-site; GBP 35,000; Full time

Job summary

A leading automotive service provider in Milton Keynes is seeking a Service Advisor who will arrange service bookings and ensure customer satisfaction. Candidates must have prior experience in a service role, knowledge of DMS systems, and a full UK driving licence. The position offers a competitive salary package of £35,000 including OTE.

Qualifications

• Must have previous experience as a Service Advisor.
• Full manual UK Driving Licence required.
• Experience with upselling is a must.

Responsibilities

• Arrange Service Department bookings.
• Ensure efficient workshop loading while meeting customer standards.
• Upsell works to be completed and special offers.

Skills

Customer service skills

Upselling experience

DMS System knowledge

Tools

Kerridge

1 link

Pinnacle

Job description

Overview

Service Advisor

Location - Milton Keynes

Basic Salary & OTE - £35,000

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
• Upselling works to be completed and special offers/Service Plans

Qualifications

• Must have previous experience as a Service Advisor
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
• Previous experience Upselling
• Full manual UK Driving Licence

Please contact Kelsey White @ Auto Skills and quote job number: 48932