Service Advisor

Perfect Placement UK Ltd; Birmingham; On-site; GBP 29,000 - 34,000; Full time

Job summary

An automotive dealership in Birmingham is seeking a high-performing Service Advisor to assist in their busy Service Department. This role involves effectively communicating with customers regarding service and repair needs, producing job cards, and advising on costs and timelines. The ideal candidate will have a strong customer focus and experience in a similar role. The position offers a competitive salary of up to £29,000, with potential earnings of around £34,000.

Benefits

Competitive basic salary

No weekend working hours

Supportive after-sales team

Career progression opportunities

Qualifications

• Working experience in a Service Advisor role.
• Proven ability to upsell on service work and service plans.
• Excellent communication skills and customer-focused approach.

Responsibilities

• Communicate professionally with customers about required service and repair work.
• Produce Job Cards on in-house computer systems.
• Update Customer and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customer on estimated costs and timescales.

Skills

Customer Focused

Excellent communicator

Experience in Service Advisor role

Ability to upsell

Familiarity with Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive Volume Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Birmingham area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Competitive basic salary of £29,000, with realistic on-target earnings of £34,000
• Monday to Friday working hours – no weekends
• The opportunity to work with a supportive and knowledgeable after-sales team
• Career progression and development in a forward-thinking dealership

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £29,000 with OTE of circa £34,000.

We are an equal opportunities employer and welcome applications from all suitably qualified persons.