Service Advisor

Perfect Placement UK Ltd; Bath; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Service Advisor for their Bath area dealership. The ideal candidate will have a strong customer focus and excellent communication skills, with prior experience in a Service Advisor role. Responsibilities include communicating with customers, producing job cards, updating records, and advising on repairs. The position offers a salary up to £28,500, with an OTE of £36,500+. The company provides comprehensive training and various benefits.

Benefits

Starting salary up to £28,500

Uncapped bonus scheme with OTE of £36,500+

22 days annual leave plus bank holidays

Full in-house training

Workplace pension scheme

Access to life assurance and staff discounts

Qualifications

• Proven experience as a Service Advisor in an automotive setting.
• Ability to upsell on service work and service plans.
• Strong customer focus with excellent communication skills.

Responsibilities

• Communicate professionally with customers about service work required.
• Produce Job Cards on in-house computer systems.
• Update customers and vehicle records.
• Prepare and complete invoices.
• Advise customers on costs of repairs and expected timelines.
• Perform other ad-hoc duties as required.

Skills

Customer Focused

Excellent communication

Experience in Service Advisor role

Upselling skills

Familiarity with Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Bath area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Starting salary up to £28,500 per annum pending experience/brand accreditation.
• Bonus scheme providing an uncapped on-target-earnings of £36,500+ per annum.
• 22 days annual leave plus the 8 bank holidays and your birthday off work.
• Full in-house and manufacturer-accredited training provided.
• Workplace pension scheme.
• Access to many internal benefits, including life assurance, a car benefit scheme, and staff purchase discounts on parts. Servicing and MOTs.
• Working hours from Monday to Friday, 8:00am-6:00pm, with a maximum of 1 in 4 Saturday mornings, 8:00am-12:00pm.

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £28657 with OTE of circa £34657.

To apply for this Service Advisor position, please forward your CV to Hamish Lowrie quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

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